Documents
You should be able to check a company before you get into one of its cars. This page lists the documents behind our service, what each one is, and how to get a copy. Ask us on WhatsApp before you book, and we will send you what you need.
WHAT YOU CAN CHECKUPDATED 4 NOVEMBER 2026
Which Documents Can I Ask For?
| DOCUMENT | WHAT IT SHOWS |
|---|---|
| TÜRSAB licence A-11345 | The company is a registered travel agency |
| D2 passenger transport certificate | The company may carry passengers commercially on pre-booked journeys |
| Passenger seat insurance | Each seat in the vehicle is insured for the journey |
| Your written booking confirmation | Your vehicle class, fare, pick-up details and the plate of your car if you ask for it |
Which Policies Apply to My Booking?
These documents set out the terms of your booking and how we handle your details. All of them are published in full.
How Do I Get a Copy?
Send us a message on WhatsApp at any hour, or write to info@istanbulairporttaxiservices.com. If you are booking for a company and need documents for your records, tell us and we will send what your finance or travel team requires.
What Should I Check With Any Taxi Company?
- The full legal name of the company, and the address behind the brand
- A licence number that you can verify yourself
- A written fare, before you travel
- Clear cancellation terms
- Whether the driver and the car belong to the company you are paying
